Renoraine endeavours to get your order to you as quickly as possible but we cannot guarantee to meet our scheduled delivery times on all occasions. Delivery times are indicative only and Renoraine does not accept any liability for failure to meet the scheduled delivery times or any inconvenience caused as a consequence.

We deliver by ABX Express nationwide for orders within Malaysia and via UPS (Express) for all international orders/deliveries.

Delivery Guide for Orders within Malaysia

States within West Malaysia : Within 24 Hours (Business Day)
States within East Malaysia : Within 1-2 Business Days

Remote Areas within Malaysia : Within 2-3 Business Days

Delivery Guide for International Orders

Usually within 3 Business Days via UPS (Express). May take up to 4 Business Days in the event the shipment is held back for customs clearance at your country of destination.

International customers, please be aware you are responsible for any additional duties, fees, taxes or tariff imposed by your customs officials on shipments entering your country.

The large majority of our products are in stock and we will always notify you of any delay prior to processing your payment.

General Notes for Delivery

• A signature is required for all deliveries.

• We cannot deliver to PO Box addresses.

• The usual delivery times as listed above are for delivery to suburban Malaysia/International addresses that are included in the overnight delivery network of the applicable courier. Delivery times may be longer for remote areas.

• Delivery by local courier (ABX Express) within Malaysia is during business hours, 9.00am-6.00pm, Monday to Friday, and latest 12.00pm on Saturday.

• Delivery by international courier (UPS Express) for foreign countries is during business hours, 9.00am-6.00pm, Monday to Friday, and latest 12.00pm on Saturday.

• Domestic Delivery is via ABX Express courier delivery. Consignment details will be emailed to you upon shipment of your order, thus enabling your order to be tracked online via the respective website(s) available - http://www.abxexpress.com.my

• International Delivery is via UPS (Express) freight delivery. Consignment details will be emailed to you upon shipment of your order, thus enabling your order to be tracked online via the respective website(s) available - http://www.ups.com